Leave your needs — verified consultants come to you

It’s free for consumers. Consultants are paid commission by the supplier after a deal closes; you never pay the platform.

No. Your contact details are visible only to matched verified consultants — never made public, never sold to third parties. The public request wall shows anonymised details only (e.g. “wants a 5G plan, budget $200”), never your number.

Most enquiries get a first reply within a few hours during business hours, though it depends on how many consultants cover the service you picked.

No. Getting a quote and signing a contract are separate things — you’re free to collect quotes purely for reference and walk away.

If you signed during an unsolicited home visit, the Communications Authority’s Industry Code of Practice for Telecommunications Service Contracts generally provides a cooling-off period of not less than 7 days, during which you can cancel free of charge. This applies to doorstep sales specifically, not to every way of signing up — confirm the details with the supplier concerned.

Mobile number portability (MNP) lets you keep your existing number. Note that an unpaid balance or an unexpired contract with your current supplier can hold up the port — worth checking before you start.