Hong Kong network status
Carrier network health, median speeds, and official reporting channels.
Last updated: 12 Sept 2026, 13:42
Speed by district (4G / 5G)
Pick a district to see each carrier’s average 4G / 5G download speed — choose a time window and filter by carrier.
Window
Carrier
Hong Kong Island
Kowloon
New Territories
4G / 5G average download speeds are a representative modelled estimate: anchored to each carrier’s published 5G median (Opensignal) and scaled by technology and district density, with the “Now” value refreshed hourly — not a live measured reading.
Hong Kong-wide live reachability (not per-district)
China Mobile HK
Live latency: 347 ms Median download: 172 Mbps Operational csl / 1O1O
Live latency: 301 ms Median download: 159 Mbps Operational SmarTone
Live latency: 32 ms Median download: 105 Mbps Operational 3 Hong Kong
Live latency: 239 ms Operational Netvigator (HKT)
Live latency: 269 ms Median download: 233 Mbps Operational HKBN
Live latency: 202 ms Operational HGC
Live latency: 175 ms Operational - OFCA — Network & Service Outage Reports Official telecom outage reports
- Communications Authority — Complaints Lodge a regulatory complaint
- Consumer Council Telecom = top 55+ complaint category, ~500 cases 2025
- Opensignal — Hong Kong Independent 5G experience audits (May 2026)
- Ookla Speedtest — HK Connectivity Provider speed & consistency scores
- Downdetector Real-time crowdsourced outage reports
- LIHKG · 連登 手機台 LIHKG Mobile board — live chatter on plans & network quality
- Reddit — r/HongKong English-language service reviews (telecom/network search)
Ratings are a distillation of public research sources (Opensignal, Ookla, Consumer Council…), not official scores.